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TERMS & CONDITIONS

Welcome to Satarra. By accessing or using our website, you agree to abide by these Terms & Conditions. Please read them carefully before making a purchase or using our services.

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1. General Terms

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  • The website is owned and operated by Satarra, located at Plot-10, Futec Gateway, Sector-75, Noida-201305.

  • By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.

  • We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting on this page.

 

 

2. Use of Website

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  • You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of others.

  • Unauthorized use of the website, including hacking or misuse of information, is strictly prohibited.

 

 

3. Product Information

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  • We strive to provide accurate descriptions and images of our products. However, minor variations in color, scent, or appearance may occur due to screen differences or handcrafted nature.

  • All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product.

 

 

4. Pricing & Payment

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  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes, except Octroi charges (where applicable).

  • We accept payments via secure gateways, ensuring the safety of your financial information.

  • Prices are subject to change without notice.

 

 

5. Order Placement & Confirmation

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  • Once an order is placed, you will receive a confirmation email with order details.

  • We reserve the right to refuse or cancel orders if:

    • The product is out of stock.

    • Payment authorization fails.

    • Fraudulent activity is suspected.

 

 

6. Shipping & Delivery

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  • Orders are dispatched within 3 working days and typically delivered within 7 to 8 working days.

  • Shipping policies, charges, and timelines are detailed in our Shipping & Delivery Policy section.

 

 

7. Returns & Refunds

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  • Due to the nature of our products, returns or exchanges are accepted only for defective or damaged items.

  • Refund requests must be initiated within 7 days of receiving the product. Please refer to our Returns & Refund Policy for details.

 

 

8. Intellectual Property

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  • All content, images, logos, and designs on the website are the property of Satarra.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

 

 

9. Limitation of Liability

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  • Satarra is not responsible for:

    • Delays in delivery caused by unforeseen circumstances.

    • Losses or damages resulting from unauthorized access to your data.

  • Our liability is limited to the value of the purchased product in dispute.

 

 

10. Governing Law

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  • These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Noida, Uttar Pradesh.

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